Two-Minute Overview

You already use IT management methods to reduce costs, reduce risks, and improve responsiveness to change.

Why do you need another management method?

Many aspects of IT management fall outside the main IT management methods, at least in part. Many of these relate to the ongoing management of your IT, rather than major change projects or day- to-day service delivery.

Taken together, these aspects largely dictate the cost, risk and responsiveness of your IT. The costs of running, supporting, maintaining and finally replacing your IT are much greater than your initial project costs.

Current methods only manage some of these aspects on some of your IT some of the time.

The biggest opportunity for improvements in cost and risk and responsiveness is to manage all of these aspects across all of your IT all of the time.

Metrici Extensible System Quality Management (Metrici ESQM) is an efficient and effective framework for managing all of these aspects across all of your IT all of the time.

Metrici ESQM works by gathering just the right level of management information - not too detailed, and not high-level - and gathering it very efficiently.

This information is analysed to give further insights into what is going on, to recommend what you need to do, to prioritise, and to give you the information you need to make the business case for investment.

With Metrici ESQM, you can manage all aspects across all of your IT all of the time, and make significant, sustainable improvements in cost, in risk and in responsiveness.

This is the end of the two-minute overview.

Next, read the principles of Metrici ESQM (recommended).