measure + improve
Note. This handbook refers to system quality management under the old name "system governance".
System Governance Handbook
The System Governance Handbook is a comprehensive guide to implementing and working with system quality management.
It contains:
- Uses and benefits
- Principles
- Roles and responsibilities
- Tools and techniques
- Processes
- Report templates and example reports
- Meeting and workshop agendas
- Training outlines
Printed copy
As well as the online version, a pdf version of the handbook suitable for printing is provided to Metrici's customers. If you would like an evaluation copy of the print version, please contact Metrici.