System Governance Handbook

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Table of Contents

1. Introduction
1.1. An overview of system governance
1.2. About this book
1.3. Uses of system governance
1.4. Principles of system governance
2. System governance roles and responsibilities
2.1. IT decision makers
2.2. System governance sponsor
2.3. System governance manager
2.4. System governance committee
2.5. Other roles
3. System governance tools and techniques
3.1. Metrici Advisor
3.2. Assessment
3.3. Validation
3.4. Analysis
3.5. Criterion maintenance
4. System governance processes
4.1. Process overview
4.2. Business case
4.3. Initiation
4.4. Roll out (waterfall)
4.5. Roll out (iterative)
4.6. Annual review
4.7. Interim review
4.8. Project review
4.9. System review
4.10. Comparison and evaluation
4.11. Compliance audit
4.12. Proof of concept
A. System governance reports
A.1. Terms of reference
A.2. System portfolio review report
A.3. Iterative review report
A.4. System governance review report
A.5. Interim review report
A.6. Evaluation review report
A.7. Compliance audit report
B. Example reports
B.1. Example terms of reference
B.2. Example system portfolio review report
C. System governance meetings
C.1. Committee briefing
C.2. Criteria development workshop
C.3. Iterative review meeting
C.4. System governance review workshop
C.5. Interim review meeting
C.6. Evaluation criteria development workshop
D. System governance training
D.1. System governance overview
D.2. System governance with Metrici Advisor
D.3. System governance alignment
D.4. Comparison and evaluation
E. Cross reference
Index

Next: Chapter 1. Introduction