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- System Governance Handbook
- Table of contents
- Chapter 1. Introduction
- 1.1. An overview of system governance
- 1.2. About this book
- 1.3. Uses of system governance
- 1.4. Principles of system governance
- Chapter 2. System governance roles and responsibilities
- 2.1. IT decision makers
- 2.2. System governance sponsor
- 2.3. System governance manager
- 2.4. System governance committee
- 2.5. Other roles
- Chapter 3. System governance tools and techniques
- 3.1. Metrici Advisor
- 3.2. Assessment
- 3.3. Validation
- 3.4. Analysis
- 3.5. Criterion maintenance
- Chapter 4. System governance processes
- 4.1. Process overview
- 4.2. Business case
- 4.3. Initiation
- 4.4. Roll out (waterfall)
- 4.5. Roll out (iterative)
- 4.6. Annual review
- 4.7. Interim review
- 4.8. Project review
- 4.9. System review
- 4.10. Comparison and evaluation
- 4.11. Compliance audit
- 4.12. Proof of concept
- Appendix A. System governance reports
- A.1. Terms of reference
- A.2. System portfolio review report
- A.3. Iterative review report
- A.4. System governance review report
- A.5. Interim review report
- A.6. Evaluation review report
- A.7. Compliance audit report
- Appendix B. Example reports
- B.1. Example terms of reference
- B.2. Example system portfolio review report
- Appendix C. System governance meetings
- C.1. Committee briefing
- C.2. Criteria development workshop
- C.3. Iterative review meeting
- C.4. System governance review workshop
- C.5. Interim review meeting
- C.6. Evaluation criteria development workshop
- Appendix D. System governance training
- D.1. System governance overview
- D.2. System governance with Metrici Advisor
- D.3. System governance alignment
- D.4. Comparison and evaluation
- Appendix E. Cross reference
- Index
- System governance: the missing link in IT governance
- System Governance Handbook
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1.2. About this book
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This book is a guide to implementing and working with system governance, and gaining the value that the techniques can bring.
The core of the book is Chapter 4, System governance processes. This presents two sets of processes: startup processes to implement system governance; and ongoing processes to continue to use and improve system governance.
To support the processes, Chapter 2, System governance roles and responsibilities suggests some of the roles that are required to gain the most value from system governance, and the responsibilities those roles should take. Chapter 3, System governance tools and techniques describes tools and techniques to support system governance. It may be useful to read these chapters before reading the chapter on processes.
The appendices contain resources to support the processes.
- Appendix A, System governance reports provides templates for standard reports.
- Appendix B, Example reports provides examples of the most important reports.
- Appendix C, System governance meetings provides agendas for standard meetings.
- Appendix D, System governance training gives an outline of the training needed to support system governance.
- Appendix E, Cross reference summarises how the process, roles, techniques, reports, agendas and training all relate.
Many organisations will want to tailor the guidance to meet their particular requirements and preferences, and can consider the guidance in this book as a starting point.
The remainder of this introduction provides background information:
- Section 1.3, Uses of system governance describes where system governance can be used, and the benefits that it brings.
- Section 1.4, Principles of system governance describes the principles of system governance.
This book presents system governance as a formal collection of techniques because large-scale system governance requires this formality. You can start using system governance less formally, without defined processes. This book will help when you want to implement system governance as a more formal activity within the organisation.
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