Consultancy Services

Metrici can provide a package of services to help you gain the benefits from Metrici ESQM and Metrici Advisor.

Metrici's services can be as big or as small-scale as you need, from help with validating a single assessment, to running a major improvement initiative on your behalf.

Training

Metrici provide training in Metrici ESQM methods and Metrici Advisor, including introductory workshops as part of an implementation or roll-out programme.

Customisation

Metrici can customise Metrici ESQM methods and Metrici Advisor to reflect the specific objectives, processes and policy of your organisation.

Method customisation can include developing and writing custom versions of the method documentation, to dovetail into your existing processes and organisation, and to meet your own requirements for process documentation. Metrici stores all its methods in reusable formats that allow high-quality custom versions of the method documentation to be created easily and quickly.

Metrici Advisor customisation goes much further than simply amending a list of questions. It include building new rules and analyses to provide you with the insights and tools you need to pursue your objectives effectively.

System Inventory

Building a definitive inventory of your IT is a central part of the Metrici ESQM methods. The inventory naturally becomes a focus for management decision making and for resolving different IT viewpoints.

Our consultants are experienced in defining effective inventories, and are used to resolving the many different views of IT that exist in a typical organisation.

Assessment and Validation

Metrici can provide services to assess your IT.

If you prefer to carry out assessments yourself, Metrici can use the features within Metrici Advisor to validate that your assessments have been carried out effectively.

The combination of self-assessment and expert validation can be a very cost-effective and rigorous way of carrying out assessments.

Method Support

Metrici can provide ongoing, proactive advice and support of the ESQM methods.

At its simplest, this could be periodic meetings to check progress with you and address any issues you have with the methods.

It could also include development of standard reports, such as terms of reference, and annual review packs.

How to buy

To find out more about our Consultancy Services, please contact us. We will arrange a free consultation with one of our consultants, who will discuss your requirements and provide you with a clear proposal for the work.

Please note that Metrici's consultancy services are normally only offered within the UK.